**Cancellation and Refund Policy for Services**
Effective Date: [1st Sept, 2023]Thank you for choosing Accelrute Technology. This Cancellation and Refund Policy outlines our procedures regarding cancellations and refunds for services provided by us. By engaging our services, you agree to abide by the terms laid out in this policy.
**1. Cancellation Policy**
– **Cancellation by Customer:** You may request a cancellation of your service within 15 days from the date of purchase. To initiate a cancellation, please contact our customer support team at [email protected]. Note that certain services may have specific cancellation terms outlined in their respective agreements.
**2. Refund Policy**
– **Refund Eligibility:** Refunds may be provided for eligible services within 30 days of the purchase date, subject to the terms below.
– **Services with Defined Duration:** If you have purchased a service that has a predefined duration or completion date (e.g., consultation, project, coaching), refunds will only be considered if the service has not commenced or reached a specific milestone as determined by us.
– **Proportional Refunds:** If a service has commenced and a portion of the service has been delivered, a refund may be granted on a proportional basis, deducting the value of the services provided up to the point of cancellation.

_**Refunds may not be applicable for certain services, they shall be reviewed and advised case by case.
**3. Refund Process**
– To request a refund, please contact your Account Manager. We will review your request and provide instructions on the refund process.
– Refunds will be processed within 10-11 business days after the approval of your refund request. It may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.
**4. Exceptions**
– Certain services may have specific refund policies outlined in their service agreements. Please refer to the service agreement or contract for any applicable exceptions.
**5. Contact Us**
For any questions or concerns about our Cancellation and Refund Policy for services, please contact us at [email protected].